TONE UP

TONE UP

Tone Up is your essential verbal brand identity course taking brands from cookie-cutter voice to strategically sharp verbal identity that tells stories and sells products.

in good company

Your creative playground

In the world of branding, language isn’t just about information. It's how you make meaning. Words guide. They stir emotion. They tell stories. They shape the entire experience of your brand.

Words can either build trust, or break it. Create connection, or indifference. Inspire action, or dilute your message. Your brand’s language is your leverage.

Walk away mastering the 4 key tenets of tone

Understanding

Understanding

Get under the skin of brand voice – what it is, why it matters, and how to shape one that reflects both your strategy and personality. Learn how to use voice as a strategic tool, not an afterthought. From tone to point of view, you’ll create a voice that leads – not gets buried in a forgotten Google Doc.

consistency

Discover how to scale your voice and keep it in check across every touchpoint – from your homepage to your DMs. Build trust through consistency and create a voice people will instantly recognise – and never mistake for anyone else’s.

variety

Master the art of adding colour and depth – without losing focus. Learn how to flex your voice without breaking it so it feels expressive, layered, and alive. Ditch generic archetypes and craft a voice that cuts through – strategic, specific, and unmistakably yours.

technique

Turn vague, generic language into messages that instantly resonate. No fluff, just practical tools, voice-building tactics, and hundreds of examples you’ll return to again and again.

who's it for

Language is your secret weapon. Whatever you role and no matter where you’re at, there’s something in here for you.

Strategists

You already know brand voice is a strategic tool. This course gives you the language, structure, and confidence to shape voices that guide, sell, and move brands forward.

Designers

Great visuals are only half the story. When you understand voice, you can create more cohesive, expressive brands. Learn to work with words – not just around them.

Copywriters

Whether you’re writing bold billboards or bite-sized captions, this course will sharpen your instinct for tone, rhythm, and intention. Less guesswork, more impact.

lab results

What you get

Packed with examples, exercises, and projects, it’s yours to rewatch, relearn, and fold into your own brand strategy process.

Over 4 hours of engaging video lessons that each build on the last, layering insight with action.

Flexible, self-paced learning so you can work at your own rhythm, or join a guided cohort.

Over 260 pages of annotated slides and a workbook packed with tactics, examples, and lessons.

Go VIP with Plus and get 1:1 feedback, interactive group sessions and a cohort to learn alongside.

Tried, tested, and proven exercises to help you workshop, refine and action your verbal identity.

Bonus guides and resources to keep you on track and inspire your creativity.

A library of 70+ brand voice examples – from the ones that hit the mark to the ones that miss entirely.

Monthly updates to the course content, ensuring it stays fresh and relevant.

course Contents

Lesson 1

Introduction to Verbal Identity

What is a verbal identity, really? Start by unpacking how voice fits into your brand’s ecosystem – and why it’s a powerful tool for connection, distinction, and storytelling.

Lesson 1

Introduction to Verbal Identity

What is a verbal identity, really? Start by unpacking how voice fits into your brand’s ecosystem – and why it’s a powerful tool for connection, distinction, and storytelling.

Lesson 2

Strategic Anchors

Get clear on your brand’s perspective and positioning. You’ll learn how to distil what your brand stands for – and flip that into a voice with bite.

Lesson 2

Strategic Anchors

Get clear on your brand’s perspective and positioning. You’ll learn how to distil what your brand stands for – and flip that into a voice with bite.

Lesson 3

Crafting a Dynamic Voice

Learn how to create a voice that’s authentic and adaptable. Sidestep those cookie-cutter tones – this is a fresh, layered approach that feels alive across every channel.

Lesson 3

Crafting a Dynamic Voice

Learn how to create a voice that’s authentic and adaptable. Sidestep those cookie-cutter tones – this is a fresh, layered approach that feels alive across every channel.

Lesson 4

Brand Language

Words matter. This lesson takes you through good, bad, and cringeworthy real-world examples – then gives you the tools to audit and sharpen your own.

Lesson 4

Brand Language

Words matter. This lesson takes you through good, bad, and cringeworthy real-world examples – then gives you the tools to audit and sharpen your own.

Lesson 5

The 9 Brand Voices

Meet the 9 brand voice types that show up time and again. They’re not boxes to squeeze into, but springboards for shaping something unique. Use them as inspiration – blend them, bend them, and build on them.

Lesson 5

The 9 Brand Voices

Meet the 9 brand voice types that show up time and again. They’re not boxes to squeeze into, but springboards for shaping something unique. Use them as inspiration – blend them, bend them, and build on them.

Lesson 6

Voice Pairings

We’ll explore how blending different voice types can create unexpected quirks and make your brand more distinctive. We’ll also encourage you to push boundaries and stretch your voice in new directions.

Lesson 6

Voice Pairings

We’ll explore how blending different voice types can create unexpected quirks and make your brand more distinctive. We’ll also encourage you to push boundaries and stretch your voice in new directions.

Lesson 7

Mastering Microcopy

Yes, even your error messages, button labels, and T&Cs deserve some love. Learn how to bake tone into the tiniest details – and create a seamless brand experience.

Lesson 7

Mastering Microcopy

Yes, even your error messages, button labels, and T&Cs deserve some love. Learn how to bake tone into the tiniest details – and create a seamless brand experience.

Bonus

Final Project

Time to take the stage. You’ll define your brand’s pitch-perfect voice, then apply it across real brand touchpoints. It’s practical, personal, and powerful – and it’s the piece that ties everything together.

Bonus

Final Project

Time to take the stage. You’ll define your brand’s pitch-perfect voice, then apply it across real brand touchpoints. It’s practical, personal, and powerful – and it’s the piece that ties everything together.

Start today

There are two ways to learn with Tone Up – Standard and Plus. Choose the learning style that suits you.

Pay now

Instalments

Standard

Popular

£220

The perfect self-study option.

Lifetime access

7 in-depth lessons

4+ hours of video content

50+ real-world brand examples and breakdowns

Slack community for peer support

Exercises, Project & bonus resources

Course certificate upon completion

SSL Secure checkout

Plus

Cohort based

£380

The VIP version. Perfect if you want extra support, personalised feedback, and direct access to the instructor.

Everything in Standard, plus:

Additional interactive live group sessions

Office Hours for real-time support

Direct access to the instructor

Small cohort for an intimate, supportive learning experience

Individual feedback & crits

SSL Secure checkout

Pay now

Instalments

Standard

Popular

£220

The perfect self-study option.

Lifetime access

7 in-depth lessons

4+ hours of video content

50+ real-world brand examples and breakdowns

Slack community for peer support

Exercises, Project & bonus resources

Course certificate upon completion

SSL Secure checkout

Plus

Cohort based

£380

The VIP version. Perfect if you want extra support, personalised feedback, and direct access to the instructor.

Everything in Standard, plus:

Additional interactive live group sessions

Office Hours for real-time support

Direct access to the instructor

Small cohort for an intimate, supportive learning experience

Individual feedback & crits

SSL Secure checkout

FAQ

Who is the course for?

This course has been designed so that anyone who works with brands will walk away with something. Specifically, it's for designers who want to turn visual identity into a clear, confident creative brief that guides great work – not just pretty visuals. It's for strategists, giving them the language, structure, and confidence to shape voices that guide, sell, and move brands forward. And it's for copywriters, helping them sharpen their instinct for tone, rhythm, and intention. Anyone who works with brands will walk away having learned something new.

What’s the time commitment?

The core video content is around 4.5 hours total, and each lesson includes practical exercises and a workbook with additional context and content to read at your own pace. Then there are 5 exercises that will take around 60 minutes each. You'll need to spend between 1-3 days on your final project to really create something special. If you join the Plus cohort, it'll be a 3-week cohort to account for the additional live sessions.

How involved are you in the Plus course?

I'm very involved in Plus. In Standard, you get peer support in your community, lots of guidance in your workbook, pre-recorded exercise tutorials, and of course the guided video lessons. In Plus, the support is double. There are 2x async office hours weekly, so if you have a question, want feedback, or get stuck in one of the exercises you'll hear back directly from me. There's also weekly live group sessions with your small cohort group. I also review your final project in the Project Crit. So you get at least two touch points with me every week.

What happens if I can't make a live session in Plus?

No stress, all live sessions are recorded and uploaded, so you can catch up anytime. You’ll still be able to access the replays, complete the exercises, and join the conversation in your own time.

What is the Gab Lab?

The Gab Lab is a space where brand builders and creatives can learn how to wield language with intention, creativity, and strategic bite. It’s a home for the tools, tactics, and thinking behind brilliant brand communication.

Is there a certificate?

Yep! Once you finish the course and complete all the lessons, you’ll receive a certificate.

What’s the refund policy?

Please note that there are no refunds once you enrol in the course. Make sure you’re happy with what’s included before joining!

Will I get access to future updates?

Yes! Once you buy the course you’ll get access to all future updates. Each year, I will revisit the course and update it with fresh insights, improved lessons, or new examples so it stays relevant and useful. You won’t need to pay again or re-enroll, you’ll get the updated version as part of your original purchase. So once you're in, you're in for good.

Do I need to have a brand to take this course?

Nope! You can bring a personal project, client work, or use one of the hypothetical brands provided.

Who is the course for?

This course has been designed so that anyone who works with brands will walk away with something. Specifically, it's for designers who want to turn visual identity into a clear, confident creative brief that guides great work – not just pretty visuals. It's for strategists, giving them the language, structure, and confidence to shape voices that guide, sell, and move brands forward. And it's for copywriters, helping them sharpen their instinct for tone, rhythm, and intention. Anyone who works with brands will walk away having learned something new.

What’s the time commitment?

The core video content is around 4.5 hours total, and each lesson includes practical exercises and a workbook with additional context and content to read at your own pace. Then there are 5 exercises that will take around 60 minutes each. You'll need to spend between 1-3 days on your final project to really create something special. If you join the Plus cohort, it'll be a 3-week cohort to account for the additional live sessions.

How involved are you in the Plus course?

I'm very involved in Plus. In Standard, you get peer support in your community, lots of guidance in your workbook, pre-recorded exercise tutorials, and of course the guided video lessons. In Plus, the support is double. There are 2x async office hours weekly, so if you have a question, want feedback, or get stuck in one of the exercises you'll hear back directly from me. There's also weekly live group sessions with your small cohort group. I also review your final project in the Project Crit. So you get at least two touch points with me every week.

What happens if I can't make a live session in Plus?

No stress, all live sessions are recorded and uploaded, so you can catch up anytime. You’ll still be able to access the replays, complete the exercises, and join the conversation in your own time.

What is the Gab Lab?

The Gab Lab is a space where brand builders and creatives can learn how to wield language with intention, creativity, and strategic bite. It’s a home for the tools, tactics, and thinking behind brilliant brand communication.

Is there a certificate?

Yep! Once you finish the course and complete all the lessons, you’ll receive a certificate.

What’s the refund policy?

Please note that there are no refunds once you enrol in the course. Make sure you’re happy with what’s included before joining!

Will I get access to future updates?

Yes! Once you buy the course you’ll get access to all future updates. Each year, I will revisit the course and update it with fresh insights, improved lessons, or new examples so it stays relevant and useful. You won’t need to pay again or re-enroll, you’ll get the updated version as part of your original purchase. So once you're in, you're in for good.

Do I need to have a brand to take this course?

Nope! You can bring a personal project, client work, or use one of the hypothetical brands provided.

Any questions?

Gab Lab is a space where brand builders and creatives can learn how to wield language with intention, creativity, and strategic bite. It’s a home for the tools, tactics, and thinking behind brilliant brand communication.